Returns Policy | Easy Returns at Prep The Food

DELIVERY: DE, BE, NL - 100% HALAL - FRESH - FREE DELIVERY FROM €150

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Returns Policy

Do you want to return an order?

Your order can be returned within 14 days.
After creating a return, you can deliver your order to the relevant parcel service.
All products must be returned unopened and in their original packaging.
Upon receipt, we will inspect the package. If everything is in order, we will transfer the amount to your specified bank account within 14 days.
Fresh products or products with a shelf life shorter than the cooling-off period cannot be returned.

Are you unhappy with your order? Did you receive the wrong item? Did the product not meet your expectations? Or was the product damaged upon arrival?

Then you can report this to [email protected]We aim to respond within 24 hours and always offer a suitable solution!

Please describe your question or complaint as accurately as possible to quickly register a return

We ask you to describe as clearly as possible what the defect is in your order.
If you'd like, you can include a photo of the defective product. All this information makes it easier for us to provide you with a suitable and desirable solution.

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