Return policy Easy to return at Prep The Food

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Return policy

Do you want to return an order?

Your order can be returned within 14 days.
After creating a return you can deliver your order to the relevant package service.
All products must be returned unopened and in the original packaging.
Upon receipt we check the package. Is everything okay? Then we will transfer the amount within 14 days to the bank account you specified.
Fresh products or products for which the expiry date is shorter than the cooling -off period cannot be returned.

Are you not satisfied with your order? Want to receive the wrong article? Product not as expected? Or product damaged upon receipt?

Then you can report this to [email protected]We aim to respond within 24 hours and always offer a suitable solution!

Describe your question or complaint as accurately as possible to quickly register a return

We ask you to describe as well as possible what the lack of your order is.
If desired, you can send a photo of the poor product. All information makes it easier for us to offer you a suitable and desired solution.

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